Cancellation Policy and Fees
We value your business and ask that you respect our scheduling policy. Do you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours of notice are subject to a cancellation fee of 50% of the scheduled service. Clients who miss their appointments without giving any prior notification will be charged 50% of the scheduled service.
Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment.
If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations at this time.
All services require a credit card for reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout you may choose your method of payment.
Refund & Return Policy
Any unused / unopened products may be returned or exchanged. Any exchanges or returns must be done within 2 weeks.
Gift Cards / Certificates are non-refundable.